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Many of us hope and expect that our boss
will turn out to be a great coach and mentor, someone who guides
us with the wisdom of experience, supports us with training and
constructive feedback, gives us challenging and meaningful assignments,
promotes our successes to upper management, and always has our
career path and best interests in mind. Some of us are lucky enough
to find that kind of boss – maybe once, in our entire career.
But for the most part, we find bosses who are almost as lost in
the organization as we are, trying to prove themselves, find meaning
in their work, and plot their own career path as best they can.
Some managers came by the title due to technical experience alone
and have little talent or interest in the "people management"
part of their duties. Others want to be managers, but are so wrapped
up in the role that their attempts to guide and support the team
seem self-serving.
Either way, as an employee, you are powerless until you have worked
out a way to effectively manage your boss.
Wait a minute, you ask. Isn’t that presumptuous? Since when
do I manage my boss? Isn’t it his job to manage me? Yes.
Technically it is. But chances are 9 to 1 that your boss does
not know all your hopes, dreams, talents, skills and interests.
That he or she doesn’t have a clear idea of where you want
to be in five or ten years or a major investment in getting you
there. If your boss does, appreciate the relationship as the diamond
it is, and you can stop reading this article right now.
But the rest of us have a clear choice to make. One is to sit
back and let our boss manage the relationship with us. We may
learn something, we may get lucky, but we won’t have control
over our destiny, and there is no guarantee that we will move
forward in our career. And the second is to create a strategy
to work effectively with our boss. This is possible, no matter
who or how difficult your
boss is. You can get started by taking the following steps.
1. See your boss as a person,
not your parent or teacher.
Your current relationship with your boss probably has a lot to
do with how well you’ve worked with authority figures in
your past. If something your boss does angers you, ask yourself
what you were expecting – and what kind of people in your
life you would expect this from.
2. Let go of your boss’s
faults
Every human needs to grow and improve in several areas. Your boss
has a right to his faults, just as you do. Recognize this, and
choose NOT to emulate the characteristics that aren’t effective
in the workplace. In fact, as you develop a stronger relationship
with your boss, you may be able to help him become more effective.
3. Know what you can learn from your boss.
No matter how incompetent or inexperienced your boss appears to
you, she most likely has at least one thing on you. She probably
has more experience or technical expertise in at least one area
related to your job. She also may be more effective at handling
difficult situations at work. Look for what she does well –
this represents an excellent opportunity for you to improve your
own skills.
4.
Step into your boss’s shoes
Remember that your boss also has a boss. Lower level supervisors
and managers often feel less power than their own employees because
they feel pressure from above and below. Directors and Vice Presidents
often find themselves caught in a very competitive political game,
whether they want to be there or not. Even the owner of the company
has competitors to fight with, customers to fight for, and lots
of uncertainty to deal with. If you know what your boss is trying
to figure out or accomplish, you will have a better understanding
of his priorities and how you and your work fit in.
5. Learn your boss’s
preferred communication style
How does your boss prefer to communicate? Does she respond better
to ideas presented in written proposals, formal presentations,
or casual suggestions in meetings or hallway conversations? Does
she give direct feedback openly or prefer private "behind
closed doors" meetings? Does she like voice mail or e-mail
better? If you adapt to her way of communicating, you have a better
chance of getting attention when you need it.
6. Know how your boss tracks
results
Formal progress reports are great – but don’t be fooled
by them. Some bosses don’t read them until review time,
and depend on casual conversations to know what’s going
on. Regardless of how your boss takes in information, it’s
essential for him to quickly retrieve information he needs about
you. This is key to your success, both at review time, and when
he happens to be having a conversation with his own boss about
a project you are involved with. Make sure you are tracking your
own progress and taking responsibility to keep him informed in
his way, so he’ll have your list of successes at his fingertips
when he needs it. This is different from "tooting your horn".
If you brag or boast arrogantly, you will annoy your boss as well
as your co-workers. Responsible progress reporting is succinct,
easy to remember, and tangibly tied to the objectives of the team
or project.
7.
Know your own needs
What do you need from your boss? What kind of direction or feedback
do you need on your work? How often do you prefer to communicate?
Know what your boss can do to best support your success. Communicate
this to your boss in professional and tangible terms. And make
it easy for her to comply. For example, "I work best when
given a written checklist of objectives for a project, because
I then use my checklist to keep me focused". If your boss
prefers to describe the project to you verbally, ask permission
to take notes, and show her your "list of objectives"
to get agreement and start you on the right foot.
8.
Find a good coach or mentor
We all need support and guidance in our career. What we forget
sometimes is that our boss is not our only resource. Take responsibility
for creating at least three support systems in your life, and
in a time of transition, increase that number to five. Besides
family and a small circle of positive, supportive friends, find
some people with the expertise you need to be successful. Find
one or more mentors through a formal mentorship program or by
networking. Create your own personal "advisory board"
or success group with others in your field. Hire a coach. Enroll
in trainings and workshops. Join professional associations. Keep
in mind that each professional connection you have outside of
your current work system will enlarge your perspective, and your
network. And THAT makes your relationship with your boss a less
significant factor in your career success. You would be amazed
at how much easier it is to get along with your boss when so much
less is at stake.
Take these steps and separate yourself from the personality and
competence level of your boss. Then you can look at the bigger
picture and create a strategy to get where you want to be in your
career – on track and on purpose.
www.aspyrre.com
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